SHIPPING POLICY

We ship most orders directly from Hala’s Paws through the United States Postal Service or UPS to provide the most reliable shipping to our customers. Certain items marked in the description will ship directly from the manufacture. We currently only ship within the contiguous United States. At this time we are unable to ship to P.O boxes, APO/FPO addresses.

Order Total* USPS & UPS
$0-$20 $7.99
$21-$49 $9.99
$50-$74 $12.99
$75+ Free Shipping

Orders over $75 ship free!
*Order Total is calculated after discounts and before tax
Shipping rates apply to ground shipping only for the contiguous United States. Oversized items like bags of food that are 20lbs or more, and other heavy items will have additional shipping charges which will be calculated at checkout.

3RD PARTY SHIPPING

Certain items will be shipped directly by the manufacture and may take slightly longer to arrive. These items will be marked in the product description.

NEED YOUR ORDER RUSHED?

For time sensitive shipments please call us at 949-446-6400

INTERNATIONAL ORDERS

If you would like to order a Hala’s Paws Brand product and live outside the United States, please contact us at:
[email protected]

CURBSIDE PICKUP AND LOCAL DELIVERY

If you live locally and you would like to place your order online and pick your order up at the store select:
“Local Pickup” for your option at checkout.

If you live locally and you would like to place your order online and have your order delivered for $3 select:
“Local Delivery” for your option at checkout. *We delivery up to 7 miles from Hala’s Paws in Mission Viejo and Ladera Ranch.

QUESTIONS

If you have any questions concerning our shipping policy, please contact us at:
949-446-6400
[email protected]